FAQ2018-07-31T16:49:03+08:00
Frequently-asked Questions
What software do I need to edit the printable templates?2019-02-21T18:08:31+08:00
  • For .DOCX Templates, you will need Microsoft Word (version 2007 or later) installed in your computer.
  • For .PSD Templates, you will need Adobe Photoshop (version CS6 or later) installed in your computer.
  • For Edited .JPEG Files, we will be the one to edit the files for you.
Can I edit using my iPhone or iPad?2018-07-31T15:57:15+08:00

You will need to edit the printable templates on your laptop or computer. Files will need to be downloaded directly to your laptop or computer.

How long will my order take?2019-02-21T18:02:37+08:00

You will receive an email with the download link right after payment confirmation via PayPal.

For “Edited .JPEG” purchases, you will receive an email with download link to the instructions where you should submit your party information.  We will then work on it and edit with your party information. The turnaround for the digital file is 24-48 hours (except weekends) from the time that you send the information through Google form.

Keep an eye out for the email containing the download link. If you didn’t receive any, kindly check your spam folder or kindly email us at templatesandvectors@gmail.com.

How will I receive the printable templates?2018-07-31T15:49:31+08:00

The template download link will be delivered electronically via payment confirmation email. If you did not receive an email with the download link, check your spam or junk folder or contact us via email so we can send you the download link manually.

Will I receive anything in the mail?2018-07-31T15:57:28+08:00

No. The printable templates are designed for you to download and edit yourself using Microsoft Word or Adobe Photoshop software, depending on which format you purchase. The template download link can be found on the confirmation receipt email after payment.

Will the fonts stay the same as in the template preview?2018-07-31T15:56:43+08:00

Yes! But you need to install first the fonts using the font download links provided in the Readme.txt file. If you are using an Apple computer (Mac OS), make sure to restart your computer for the fonts to take effect.

Will the invitation print the same as on screen?2018-07-31T15:49:11+08:00

There will be slight variations in color from screen to print. The main reasons for this is monitor settings, printer settings and paper chosen. We create our templates with quality graphics and at 300dpi (industry standard).

How do I personalize the templates?2018-07-31T15:57:00+08:00

You will need a Microsoft Word (version 2007 or later) or Adobe Photoshop (version CS6 or later) installed in your laptop or computer. Then download your printable template and save to your computer. Unzip the download file and install the fonts using the font download links in the Readme.txt file. Once the fonts are installed, open the invitation or party printable file. Once the template is opened, you just have to click on the text and replace with your details. You can change the font styles, size & color and even move them around. Don’t forget to save your edited file.

How to edit the template?2018-07-31T15:58:03+08:00

Step 1. Unzip the file after downloading.

Step 2. Install the fonts using the download links that can be found in the readme.txt file. However, you may use your own fonts if you like.

Step 3. Edit the wordings of the text fields with your personal information. The files come with dummy content.

Step 4. Save the file.

Step 5. Print on your home printer or send the file to a local print shop. When printing, make sure that the design is set to “Actual Size” or “No Scaling” and not “Fit to Page” to keep the dimensions correct. Perform a trial test first before you proceed with mass printing.

Step 6. Trim along indicated cut marks.

Why is the color different?2018-07-31T15:57:47+08:00

Colors vary between monitors & printers. Print color also depends on your print settings. Usually things will print darker than what you see on your screen. It is highly recommended that you perform a test print first before proceeding to mass printing.

Can I change the graphics and background colors?2018-07-31T15:56:51+08:00

For .DOCX Templates, the graphics and backgrounds cannot be changed. Only the text can be edited using Microsoft Word.

For .PSD Templates, you can adjust the color/hue of the the graphics and backgrounds using Adobe Photoshop but adjustments may be limited to due the nature of the artwork (i.e., watercolor).

How do I print the templates?2018-07-31T15:56:35+08:00

Printing can be done on your home printer, at the office or print shops near you. It highly suggested to save your edited file as PDF as well if you plan to send it to your local print shops to retain the font styles.

Are all items in your shop editable templates?2019-02-21T18:10:18+08:00

No. Not all of the items in our shop are editable .DOCX  and .PSD printable templates; some are graphics & illustrations and edited .JPEG digital files. Please ensure you read the item description on each product before purchasing. If you have any questions, just send us a message.

What is considered a “round of edits”?2019-02-21T18:06:47+08:00

A round of edits consists of me sending you the file to review, and you sending back changes or adjustments that you need. That would be one (1) round of editing. Each round may contain more than one edit or adjustment, but once you send the email with the edits you need, that is considered one (1) round.

Can I get a refund on a digital download or exchange it with something else?2019-02-21T18:06:42+08:00

We do not accept returns, exchanges or cancellations. Refunds cannot be provided due to the digital nature of the product; all sales are final. But please contact us if you have any problems with your order.